Counseling & Crisis
The Kelowna Women's Shelter is staffed and provides services 24 hours per day, every day of the year. You can call 250-763-1040 and speak to a counsellor on the telephone at any time of the day or night.
You can also call to arrange an appointment to see a counsellor, either at our office or at a location in the community that is safe and accessible for you.
As well as individual counselling, the Shelter offers open, drop-in, support groups for women who either have been or still are, in unhealthy, violent, or abusive relationships. Attending a support group provides an opportunity to gain information and support and to benefit from the sharing of experiences, feelings and alternatives.
You may also sign up for groups focused on skill development and education in areas of communications, boundaries, rebuilding and lifeskills.
KWS Outreach Brochure
You can reach us by calling 250-763-1040 or by e-mailing our outreach worker at
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
* Please note that it make take our staff up to 72 hours to respond to e-mail, so we ask that you contact us by telephone for immediate service.
For any emergency requiring immediate crisis assistance, please dial 911.
For toll free service, contact VictimLINK at 1 800 563 0808 and they will be able to connect you to a wide variety of services (including our Shelter).
For general information about our organization, please email This e-mail address is being protected from spambots. You need JavaScript enabled to view it or call our office at 250-763-1040.
